Emerging Tech Radar

AI agents are poised to fundamentally change how businesses interact with customers. Go beyond the hype and learn how AI agents can unlock value for your customers and your business.

Explore Twilio's new Voice for AI Assistants in Developer Preview, enabling smart voice apps for seamless, human-like customer interactions.

Secure the future of AI-enhanced customer engagement with Twilio and Lakera's insights on trust and AI risk. Protect data with proactive strategies.

Explore AI hallucinations and learn how Twilio uses advanced tools and strategies to minimize risks, ensuring trustworthy and reliable AI interactions.

Discover effective strategies to use APIs securely with AI agents. Learn about threat modeling and security protocols for safeguarding interactions

Discover how Conversational AI and Vector Databases like Pinecone, integrated with Twilio AI Assistants, are transforming AI applications by enhancing data retrieval and user interactions.

Learn about Twilio AI Assistants, a platform to build customer-aware autonomous agents, launched under the new Twilio Alpha program.

AI agents are poised to profoundly change growth marketing. Learn how to embrace this technology and create more personalized customer experiences at scale.

Learn how to use Tools with Twilio's AI Assistants and call trusted external data sources for better quality responses.

When working with large language models (LLMs), many companies are using an approach called retrieval-augmented generation (RAG) to help improve accuracy and reduce the risk of AI hallucinations. But what is RAG, and why should you care?

Learn about Twilio's Emerging Technology & Innovation team, their customer-centric approach to designing new communications and data products, and their foray into the world of Artificial Intelligence (AI) and Large Language Models (LLMs).

Learn how to build and maintain reliable knowledge sources for Twilio AI Assistants, a customer-aware autonomous agent platform.

Learn about Twilio AI Assistants, a platform to build customer-aware autonomous agents, launched under the new Twilio Alpha program.

Meet Twilio Alpha, a new program from Twilio’s Emerging Tech & Innovation team to showcase our research and give developers hands-on access to our work.